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Network Assessment

Network Audit

The Network Audit Service provides analysis and assessment of your network infrastructure and configuration in order to verify traffic performance, quality and functionality while identifying bottlenecks, trouble spots, vulnerabilities and availibility concerns regarding your data, applications and traffic.

We baseline and benchmark your network performance and functionality to identify problem areas in your traffic and data flow. Ensuring stability and efficiency in performance will directly lead to increased customer and/or subscriber service quality and satisfaction and as such a visibly increased CAPEX utilization.

We help you keeping your costs down while making most out of your valuable network infrastructure investment.

Service Audit

Our Service Audit concentrates not on the network infrastructure itself but on the services and applications running in the next layer on top of it. In an end-to-end approach we will assure that your internal and external customers will get a seamless high quality service delivery.

Step by step we will analyse your technology and business operations to put you in full control of your service operations and fulfill your service level obligations and customer expectations (Quality of Service) at optimized operational expenditures.

The service assurance covers the full range of enterprise and office IT applications and databases as well as the lifeblood of your and your customers organization, the communication solutions (telephony, conferencing, VoIP, WWW, Email etc.) in a vendor and product neutral approach.

Security Assessment

DTCon delivers an independent world class security audit and assurance service to IT and telecommunications companies. Our certified industry experts (CISSP, CISA, BS7799, ISMS etc.) will work closely together with your technical and management personal to advise and improve your overall information security.

We will determine the current status of your security programs relative to existing requirements and help you to create proactive defensive strategies to protect your systems from existing and upcoming threats and minimize vulnerabilities and risks for your organization.

From the technical viewpoint the Security Assessment Service covers areas like:

- Physical Security
- Network / Internet / Intranet Security (wireline / wireless)
- Systems and Software Security (Hardware, Operating Systems, Applications, Data)
- Data Backup, Restoration and Retention
- Disaster Recovery
- Data Confidentiality, Integrity and Accountability
- Account and Password Management
- Virus/Worm/Trojan Protection
- Security Awareness and Training

Security issues affect all of us almost every day. Don't wait until it may be too late. Get in touch with us for a proactive solution tailored to your needs.

Standards and Services Audit

Several information technology audit regulations have been introduced in the past few years. We will actively help you to harness the opportunities behind these regulations and promote their potential for your company in a more and more competitive market. These include the Control Objectives for Information and related Technology (COBIT), Gramm Leach Bliley Act (GLBA), the Sarbanes-Oxley Act (SOX) and the Health Insurance Portability and Accountability Act (HIPAA).

DTCon is also able to help you in preparation for quality management industry requirements. The ISO 9000 family has become the international reference for quality management requirements in regards to

- the customer's quality requirements
- applicable regulatory requirements, while aiming to
- enhance customer satisfaction, and
- achieve continual improvement of its performance in pursuit of these objectives.

Specific requirements for your organization may be applicable. Please contact us for a detailed discussion and proposed action.